Dependant on your description, the call you obtained appears to generally be a rip-off. Telus requires customer stability quite critically, and we wish to assure you of the next:
Concentrate on a achievable fraud or misrepresentation staying conducted by some people professing being Telus workforce. They could be contractors, or Unique promotion reps, or simply workers who are deliberately misrepresenting Telus.
How can I realize that man or woman. I believe I'm likely right into a new billing cycle And that i have been working in circles for weeks
Appuyez sur five pour enregistrer une carte de crédit et suivez les Directions pour fournir les détails de votre carte de crédit.
@Oleginza Wrote: I identified as Telus CS at eight.55AM Mountain time and they hanged up on me, stating which i must simply call in the course of "typical office several hours". Is that this for actual?
Also, our phone line to your house arrived down inside a windstorm another evening, as did our neighbors. We don't make use of a landline any longer, though the cable is in the road and still connected on the house finish. I proposed that They simply clear away it wholly. They said as I didn't have an Lively landline, they might not mail a technician out to scrub up the wire in the course of the street.
They can be, in my view, rip-off artists who're leading to Telus and their customers extreme frustration, Using the intent of growing their commissions or revenue bonuses at the expenditure of Many others.
I will not recall at any time registering or mentioning the organization less than my profile. The support staff members (in Philipines) advises me that it is a concern for the service service provider of the individual I identified as, which I locate quite preposterous.
The TELUS team acknowledges that our work spans lots of Territories and Treaty regions and we're grateful for the normal Know-how Keepers and Elders who're with us today, individuals who have absent before us plus the youth that inspire us.
I spend about $4500 a year with Telus. In January I received an outdoor camera for $7/month but regretted it and wanted to return it. It was new within the box - only plugged in to test it. Following a few several hours ready over the cellular phone I learned that there's a $340 rate to terminate. That could be a whole lot for the $50 digicam. I pleaded with the agent to waive the payment given that I'm a faithful customer for therefore lengthy. He reported a manager will connect with to discuss. No person identified as again. A month afterwards I attempted again. Last but not least, in April, just after 8 hours around the cellphone about this issue nearly Telus customer service that point, I gave my ultimatum… waive the high cancellation price or I cancel the many services with Telus and go someplace else. No. So, I cancelled everything. A disgrace, for the reason that I haven't experienced a single concern Together with the Tv set, internet, or mobile phones and appreciated Telus… for more than 14 decades. Nevertheless the $7 demand persisted. Sigh. A lot more several hours within the cellphone. Why is this the sole way to speak? It is so disheartening plus a colossal waste of your time.
The TELUS team acknowledges that our perform spans many Territories and Treaty locations and we've been grateful for the traditional Awareness Keepers and Elders who are with us currently, whoever has long gone prior to us and also the youth that inspire us.
I needed to Get in touch with CS currently with Chat and the Division I want to speak to is only obtainable by cellular phone. The CS on Chat arranged a get in touch with back again at an arranged time slot. When that Office known as me later on I acquired everything sorted out.
If an automatic assistant asks for The explanation of the contact, point out "I wish to make payment arrangements for my mobility Monthly bill".
Solved discussions will likely be shut and saved for ninety days, and might be accessed in the Concept Centre in the My TELUS application.
The TELUS group acknowledges that our do the job spans numerous Territories and Treaty regions and we've been grateful for the traditional Expertise Keepers and Elders who will be with us these days, all those who have long gone before us as well as the youth that encourage us.